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ELYSIA

Privacy policy

Last updated: 30 September 2026

English translation for information. The French version prevails.

Data controller

Stéphane Daniel ROCHE EI, trading as ELYSIA, 173 boulevard Marcel Pagnol, 06700 Saint-Laurent-du-Var, France. For any question about your data: contact@elysia-vtc.com.

Data collected on the website

  • Journey request: name, telephone, email, language, date and time, pick-up and drop-off addresses, number of passengers and pieces of luggage, flight number, special request and, if you book for someone else, the passenger’s name and telephone.
  • Preferences on board, optional: temperature, silence or music, drink on the house, child seat, notes on board.
  • Contact message: subject, name, email, optional telephone, message.

The website creates no client account and asks for no bank details.

Tools used and recipients

  • Netlify (Netlify, Inc., United States): hosting of the website and receipt of the request and contact forms, passed on to ELYSIA by email. Transfers outside the European Union are covered by the safeguards provided for by the GDPR (standard contractual clauses, EU–US Data Privacy Framework).
  • Hostinger (Hostinger International Ltd., Cyprus): domain name and the contact@elysia-vtc.com mailbox, through which we correspond with you.
  • Google (Google Ireland Ltd.): address suggestions when you type a pick-up or drop-off location. The text you type is sent to Google to obtain suggestions; this service sets no Google cookie.
  • The chauffeur driving you, for the information needed for the pick-up only.

After your request, we correspond by email, by telephone or, if you choose, by WhatsApp. The earnest money is paid through a secure payment link and the balance to the chauffeur, by card on his payment terminal (Stancer) or in cash: card data is processed by the payment provider and never kept by ELYSIA. No data is sold or used for advertising.

Purposes and legal bases

  • Handling your request, setting the price, organising and carrying out the journey, issuing the invoice — performance of the contract or pre-contractual steps.
  • Keeping your preferences from one journey to the next — your consent, given by an unticked box, which you can withdraw at any time.
  • Answering your messages — legitimate interest in replying to you.
  • Meeting our accounting and tax obligations — legal obligation.

Retention periods

  • Requests not followed up: 1 year. Bookings and invoices: 10 years, the period required for accounting records.
  • Preferences: until you withdraw your consent, or 3 years without a new journey.
  • Contact messages: 1 year.

On your device

The website uses no advertising cookies and no audience measurement tool. It keeps only, for the duration of your visit, two pieces of information in your browser’s session storage: whether you have seen the opening animation, and the summary of your request so it can be shown after sending. Details on the cookies page.

Your rights

You have the rights of access, rectification, erasure, restriction, objection and portability, and the right to withdraw your consent at any time. Write to us at contact@elysia-vtc.com: we reply within one month at most.

You may also lodge a complaint with the French data protection authority (CNIL), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France.

Security

Exchanges with the website are encrypted (HTTPS). Requests received are accessible only to ELYSIA.